Our Terms & Conditions
Effective Date: 31 January 2025

1. Introduction Welcome to Klick. These Terms and Conditions govern your use of our website and services. By accessing or using Klick, you agree to comply with these terms. If you do not agree, please do not use our services.

2. User Accounts

  • To access certain features, you must create an account.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You must provide accurate and complete information.
  • Klick reserves the right to suspend or terminate accounts that violate these terms.

3.Products and Services

  • We strive to provide accurate descriptions of our products, but we do not guarantee that all descriptions are error-free.
  • Prices and availability are subject to change without notice.
  • We reserve the right to refuse or cancel any order at our discretion.

4. Payments and Billing

  • All transactions must be completed using our approved payment methods.
  • You agree to provide valid payment information and authorize us to charge the applicable amount.
  • We are not responsible for any additional charges imposed by your payment provider.

5. Shipping and Delivery

  • We aim to deliver products within the estimated timeframe, but delays may occur.
  • Customers are responsible for providing accurate shipping details.
  • Any claims for damaged or missing items must be reported within [X] days of delivery.

6. Returns and Refund Policy

  • Eligibility for Returns: Returns are accepted within 30 days of delivery, provided the item is unused, in its original packaging, and in resalable condition.
  • Non-Returnable Items: Certain products such as perishable goods, personal care items, and customized products are non-returnable.
  • Return Process: To initiate a return, contact our support team with your order details. You will receive return instructions and a return shipping address.
  • Refund Processing: Refunds will be processed within 25 days after inspection of the returned product. Refunds will be credited to the original payment method.
  • Return Shipping Costs: Customers are responsible for return shipping costs unless the product is defective or incorrect.
  • Damaged or Defective Products: If you receive a damaged or defective product, contact us immediately for a replacement or refund.

7. User Conduct

  • You agree not to use Klick for any unlawful or fraudulent activities.
  • You must not attempt to disrupt or interfere with our services.
  • Any violation of these terms may result in account suspension or legal action.

8. Intellectual Property

  • All content on Klick, including logos, images, and text, is our intellectual property.
  • You may not use, reproduce, or distribute our content without prior written permission.

9.Limitation of Liability

  • Klick is not responsible for any indirect, incidental, or consequential damages arising from the use of our services.
  • Our liability is limited to the amount paid for the specific product or service.

10. Privacy Policy

  • Your use of Klick Marketplace is also governed by our Privacy Policy, which outlines how we collect and use personal information.

11. Amendments

  • We reserve the right to update these Terms and Conditions at any time.
  • Continued use of our services after updates constitutes acceptance of the revised terms.

12. Governing Law

  • These terms are governed by the laws of the Republic of Mauritius.
  • Any disputes will be resolved in the courts of the Republic of Mauritius.

13. Contact Us

  • For any questions regarding these Terms and Conditions, please contact us at:
    Email: finance@saresilience.com

    Thank you for choosing Klick.

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